Driving 40% Revenue Growth While Increasing Net-New Customers

Full-funnel paid media diversification for a premium DTC phone accessories brand, replacing dated attribution with Fospha's measurement platform to unlock sustainable growth.

+40%

Revenue Growth

+30%

Conversion Growth

+12%

New Customer Share

5X

TikTok Scale
AT A GLANCE
ClientMagBak
IndustryEcommerce / Tech Accessories
ServiceFull-Service Growth Partnership
ChannelsMeta · Google · TikTok · Reddit · Snapchat · Axon (AppLovin) · X
DurationMulti-Year Engagement
Key Results+40% Revenue Growth & Channel Expansion

Reaching new customers amidst rising costs and stagnant creative

MagBak  built a strong DTC business over a decade. But their paid media strategy was hitting a ceiling.

The marketing mix leaned heavily on bottom-of-funnel Meta and Google. Guided by click attribution, the team had optimized into a narrow set of branded search and shopping campaigns that were beginning to saturate. CPMs were rising. Customer acquisition costs were climbing. The growth trajectory that got them here was not going to get them to the next stage.

The problem was both structural and tactical. MagBak needed a partner to rebuild the media strategy from the measurement layer up.

The Plan was 2-fold: Optimize Existing Channels, Expand to New Territory

The first mission was to resolve underlying data challenges. We implemented CAPI, modernized pixel architecture, and established MMM attribution via Fospha. This gave us access to year-on-year performance data that click-only attribution had been missing, including the true contribution of demand generation activity and the real cost curves across channels.

The data immediately changed the picture. What Last Click reported as the primary revenue drivers were, in several cases, bottom-of-funnel campaigns cannibalizing demand that upper-funnel activity had created. We now had the numbers to prove it.

Heading into BFCM 2024, Fospha's predictive modeling flagged a critical signal: maintaining the same spend levels as BFCM 2023 would produce a potential 60% increase in Meta customer acquisition cost. The conclusion was straightforward. Continuing to pour spend into the same channels at scale would produce diminishing returns. We needed to open new fronts.

OUR APPROACH

Core Channel Rebalancing

With accurate measurement in place, we moved quickly to restructure MagBak's two largest channels. We shifted budget away from branded search and shopping campaigns toward demand generation: non-brand search, YouTube and broader prospecting. This was a calculated move that Last Click data would have flagged as a loss. Fospha's data confirmed the opposite.

The result: MagBak was back on track with YoY revenue growth within two months of optimization, by October 2024. We used platform data and broad creative reforms to execute the rebalancing, with Fospha providing the attribution layer that gave us confidence to move spend upstream.

Channel Diversification

We didn't diversify blindly. Each new channel was selected based on audience alignment, CPM economics and measurement viability through Fospha. Every activation had clear ROAS and CAC guardrails from day one.

TikTok was scaled 5X in 2024, with Smart+ Conversion Campaigns becoming a leading revenue driver while keeping CPMs low. Reddit evolved from test to performance driver, with H2 2025 spend doubling while CPMs fell below paid social benchmarks. Snapchat became one of the highest-performing paid social channels QoQ. Axon (AppLovin) delivered the highest ROAS efficiency of any channel and drove significant revenue. X provided the lowest CPMs for cost-efficient audience reach, driving 67% new conversions.

Full-Funnel Measurement

Fospha's full-funnel attribution replaced click attribution as the single source of truth, revealing the actual contribution of demand generation channels. This measurement framework allowed us to track true incremental revenue across the entire funnel, not just last-touch conversions.

The optimization process was continuous: Fospha's historical modeling informed spend allocation decisions weeks before CPM spikes hit. Strategic spend planning allowed us to more than double daily investment in high-performing channels like Axon while maintaining efficiency. We tracked ROAS and CAC targets at the channel level with weekly performance reviews and monthly strategic rebalancing.

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The Results

+40%

Revenue Growth
Year-over-year blended revenue increase following channel diversification

+30%

Conversion Growth
Year-over-year blended conversions across the funnel

+12%

New Customer Share
Increase in net-new customer conversions.

5X

TikTok Scale
TikTok scaling in 2024 while exceeding ROAS and CAC targets

The combined impact of accurate measurement, core channel optimization and aggressive but disciplined diversification:

+40% blended revenue YoY in January following the successful BFCM diversification

+30% blended conversions compared to the prior year

+12% uplift in new customer conversion share

All proving that scaled demand generation attracts new buyers, not just recapturing existing peopl.

One additional proof point: Last Click's attributed revenue to paid media declined 20% YoY. Before diversification, it captured 51% of revenue. After, that dropped to 41%. The growth was real. Last Click just couldn't see it.

This was not a story about any single channel or tactic. The growth came from fixing the measurement first, rebalancing the core before expanding, and diversifying with discipline where every new channel had predefined targets and was measured against full-funnel performance.

Neon Growth helped MagBak achieve +40% revenue growth YoY and +30% conversion growth by replacing Last Click attribution with Fospha's full-funnel measurement platform. By rebalancing Meta and Google spend toward demand generation and activating seven paid channels with discipline, MagBak unlocked sustainable growth while increasing new customer acquisition by 12%.

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WHAT THIS ENGAGEMENT PROVED

1
Measurement layer determines strategy ceiling
The MMM attribution layer revealed demand generation opportunities that Last Click had completely obscured. Before switching measurement platforms, bottom-of-funnel campaigns appeared to be primary revenue drivers when they were actually cannibalizing upper-funnel demand. Accurate measurement isn't just a reporting upgrade—it fundamentally changes what strategic moves become visible and viable.
2
Diversification requires discipline, not experimentation
Each new channel activation had predefined ROAS and CAC guardrails from day one, selected based on audience alignment, CPM economics, and measurement viability through Fospha. This wasn't spray-and-pray diversification. Every channel had to earn its place with clear targets, and clear creative diversification. TikTok, Reddit, Snapchat, Axon, and X all proved they could deliver measurable performance before scaling.
3
Core rebalancing before expansion
We restructured Meta and Google spend first, shifting budget away from branded search and retargeting toward demand generation. The mission was to prove each new channel worked before activating additional levers. This built internal confidence with early wins and established the measurement framework that would govern all future channel decisions. The result: YoY revenue growth restored within two months.
What paid media channels were included in this engagement?
This engagement included Meta, Google, TikTok, Reddit, Snapchat, Axon (AppLovin), and X as the core paid channels. We started by rebalancing Meta and Google spend, then systematically activated TikTok, Reddit, Snapchat, Axon, and X based on audience alignment and CPM economics. Each channel had predefined ROAS and CAC targets measured through Fospha's full-funnel attribution platform.
How long did it take to see measurable results after implementing Fospha?
MagBak was back on track with year-over-year revenue growth within two months of implementing Fospha and rebalancing core channel spend, by October 2024. The measurement platform was onboarded in September, and we moved quickly to restructure Meta and Google based on the full-funnel data. The immediate visibility into true channel contribution accelerated decision-making significantly.
What attribution model was used to measure these results?
We replaced platform and GA attribution with Fospha's full-funnel measurement platform, which uses incrementality-based modeling to reveal the true contribution of demand generation activity across the entire customer journey. Last click had been crediting bottom-of-funnel campaigns that were actually cannibalizing upper-funnel demand. Fospha's approach revealed the real performance drivers and informed all strategic spend decisions.
Does this approach work for other DTC brands with similar challenges?
Yes. Our measurement-led diversification approach is particularly effective for brands that have saturated bottom-of-funnel channels and are seeing rising CPMs and CAC. If your brand is over-indexed on branded search and shopping campaigns, the strategic framework of fixing measurement first, rebalancing core channels, then diversifying with discipline is directly transferable. The specific channel mix will vary by audience and product.
How did you determine which new channels to activate?
Each channel was selected based on three criteria: audience alignment with MagBak's customer base, CPM economics relative to existing channels, and measurement viability through Fospha. Every new platform had to demonstrate it could reach new target audiences cost-effectively and that we could accurately measure its full-funnel contribution before scaling spend.

READY TO GROW?

If your brand is hitting a ceiling on Meta and Google, the problem is likely structural. Measurement-led diversification can unlock your next phase of growth.

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